Terms and conditions

salzhaut.com is a service provided by

salzhaut GmbH

Buchenring 8 - 10

D – 21272 Egestorf

§1 Validity for entrepreneurs and definition of terms

(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of a contract apply to orders placed via our online shop http://www.salzhaut.com.

(2) In the event of a contract being concluded, the contract is concluded with

salzhaut GmbH

Buchenring 8 - 10

D – 21272 Egestorf

Managing Director: Steffen Glass

Company headquarters: Egestorf, Commercial Register: Lüneburg HRB207906,

Tax No. 15/200/59334, VAT ID No.: DE311670977

(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.

(4) Upon receipt of an order in our online shop, the following provisions apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order is placed in the following steps:

1) Selection of the desired goods

2) Confirmation by clicking on the “Add to cart” button

3) Checking the information in the shopping cart

4) Clicking on the “Checkout” button

5) Log in to the online shop after entering your login details.

6) Check and correct the data you have entered.

7) Submit your binding order by clicking on the “Place order” or ‘Buy’ button

Before submitting a binding order, the consumer can return to the website where their details are entered and correct any input errors by clicking on the “Back” button in their internet browser After checking their details, the consumer can return to the website where the customer's details are recorded and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by means of an automatically generated email (“order confirmation”). With this, we accept your offer.

(5) Storage of the contract text for orders via our online shop: You can view the General Terms and Conditions at any time at http://www.salzhaut.com/agb. For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory sales tax and other price components. Any shipping costs will be added.

(2) The consumer has the option of paying by Giropay (via Stripe), credit card (via Stripe), and PayPal.

(3) The consumer undertakes to pay the purchase price immediately after conclusion of the contract.

(4) In the event of a complete return of the order, we reserve the right to charge a processing fee of €10.00.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate shipment. Delivery will be made within 3 business days. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer. If the end of the delivery period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next business day.

(2) The risk of accidental loss and accidental deterioration of the sold item is only transferred to the buyer upon delivery of the item, even in the case of mail order purchases.

§5 Retention of title

We retain ownership of the goods until the purchase price has been paid in full.

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§6 Right of withdrawal for consumers:

Right of withdrawal for consumers

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:

§7 Warranty

The statutory warranty provisions apply.

§8 Code of Conduct

We have submitted to the codes of conduct of the following institutions:

Trusted Shops GmbH

Colonius Carré

Subbelrather Straße 15c

50823 Cologne

You can access the Trusted Shops Code of Conduct by clicking on the Trusted Shops seal on our website or at www.trustedshops.de.

§9 Contract language

The contract language is exclusively German.

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§10 Customer service

Our customer service team is available to answer your questions and deal with complaints and objections on weekdays from 9:00 a.m. to 5:00 p.m. at the following contact details: Tel. +49 (0)4105 / 77 06 220

Fax +49 (0)4105 / 77 06 222

Email:

Email: shop@salzhaut.com

§12 Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

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Status of the General Terms and Conditions: October 2025

Free General Terms and Conditions created by agb.de

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I. Validity

The seller's deliveries, services, and offers are made exclusively on the basis of these terms and conditions. These therefore also apply to all future business relationships, even if they are not expressly agreed again. These terms and conditions are deemed to be accepted at the latest upon receipt of the goods or services. Counter-confirmations by the buyer with reference to their terms and conditions of business or

purchase are hereby rejected. Deviations from these terms and conditions are only effective if they are confirmed in writing by the seller.

Individually agreed provisions within the contractual relationship shall not take precedence over these general terms and conditions if they merely supplement the following conditions.

II. Conclusion of contract

The seller's offers are subject to change and non-binding; declarations of acceptance and all orders require the written or telex confirmation of the
seller to be legally effective. The same applies to additions, amendments
or subsidiary agreements.

The seller's employees are not authorized to make verbal subsidiary agreements or give verbal assurances that go beyond the content of the written contract.

Unless otherwise stated, the seller is bound by the prices contained in its offer for 30 days from the date of the offer. The prices stated in the seller's order confirmation plus the applicable statutory sales tax shall be decisive. Additional deliveries and services shall be invoiced separately. Prices are ex works and exclude packaging and transport costs

III. Delivery

Delivery dates or deadlines, which may be agreed as binding or non-binding, must be made in writing.
Delays in delivery and performance due to force majeure and events that make delivery significantly more difficult or impossible for the seller – including, in particular, strikes, lockouts, official orders, etc. even if they occur at suppliers
of the seller or their sub-suppliers – even if binding deadlines and dates have been agreed. They entitle the seller to postpone the delivery or service for the duration of the hindrance plus a reasonable start-up period.
Claims for damages by the buyer due to delay in delivery and in lieu of performance that exceed the aforementioned limits are excluded in all cases of delayed delivery, even after expiry of a delivery deadline set for the seller. This shall not apply in cases of mandatory liability due to intent, gross negligence, or injury to life, limb, or health; this shall not imply a change in the burden of proof to the detriment of the buyer. The buyer may withdraw from the contract within the framework of the statutory provisions if the seller is responsible for the delay in delivery.
If the delivery period is exceeded, a subsequent delivery period of 2 weeks from the expiry of the original delivery period shall in any case be set, during which the seller can make subsequent delivery. After expiry of the subsequent delivery obligation, the buyer is obliged, at the seller's request, to declare within a
reasonable period of time, which may not be less than two weeks and begins upon receipt of the seller's request, whether he withdraws from the contract due to the delay in delivery and/or demands compensation instead of performance or insists on delivery.
5. If shipment or delivery is delayed at the buyer's request by more than one month after notification of readiness for shipment, the buyer may be charged storage fees of 0.5% of the
price of the delivery items for each month or part thereof, up to a maximum of 5% in total. The contracting parties shall remain free to provide evidence of higher or lower storage costs

IV. Transfer of risk and acceptance

The risk shall pass to the buyer – even in the case of carriage paid delivery – when the delivery has been dispatched or collected. Packaging shall be carried out with the utmost care. Shipping shall be carried out at the seller's discretion.

If shipping and delivery are delayed for reasons for which the buyer is responsible, or if the buyer is in default of acceptance for other reasons, the risk shall pass to the buyer. At the request and expense of the buyer, deliveries shall be insured by the buyer against the usual transport risks.

The buyer must accept the delivered goods. If the buyer refuses to do so, the seller may:

Store the goods at the buyer's risk and expense in a public warehouse or otherwise in a secure manner.
Have the goods auctioned publicly at the buyer's expense, provided that he has notified the buyer of the auction and informed him of the time and place in advance. Both contracting parties may bid at the auction. The buyer must be notified immediately of any type of sale.
Withdraw from the contract or demand compensation in lieu of performance, provided that he has granted the buyer a grace period of 14 days in writing. This is not necessary in the event of a serious and final refusal to accept delivery or obvious insolvency lasting at least 14 days.

V. Retention of title

The goods remain the property and possession of the seller until all outstanding claims have been paid in full. The buyer is revocably authorized to resell the goods; claims for payment of the purchase price arising from the resale are hereby assigned to the seller. Any processing or transformation of the purchased item by the buyer shall always be carried out on behalf of the seller. If the purchased item is processed with other items not belonging to the seller, the seller shall acquire co-ownership of the new item in proportion to the value of the purchased item to the other processed items at the time of processing. If the purchased item is mixed with other items
not belonging to the seller, the
seller shall acquire co-ownership of the new item in proportion to the value of the purchased item to the other mixed items. If the buyer's item is to be regarded as the main item, the buyer shall transfer proportional co-ownership to the seller.
2. During the existence of the retention of title, the buyer is prohibited from
pledging or transferring ownership by way of security, and
resale is only permitted to resellers in the ordinary course of business
and only on condition that the reseller receives payment from its customers or makes the reservation that ownership is only transferred to the customer once the latter has fulfilled its payment obligations. In the event of seizures, confiscation or other dispositions or interventions by third parties, the buyer must notify the seller immediately.
3. In the event of breaches of duty by the buyer, in particular in the event of default in payment, the seller is entitled to withdraw from the contract and take back the goods; the buyer is obliged to surrender them. The taking back or assertion of the
retention of title does not require the seller to withdraw from the contract; in these
actions or seizure of the goods subject to retention of title by the seller
does not constitute withdrawal from the contract, unless the seller has expressly stated this
. After written notification with a reasonable period of notice, the goods may be sold on the open market at the best possible price, with the proceeds being credited against the purchase price. The buyer shall bear the costs of taking back and selling the goods. Unless the costs of utilization are proven otherwise, they shall amount to 10% of the proceeds of utilization, including sales tax.

VI. Prices / Payment / Default

The seller's invoices are payable without deduction 30 days after the invoice date.
2. The seller is entitled, despite any provisions to the contrary on the part of the
buyer, to first offset payments against the buyer's older debts. The
seller will inform the buyer of the type of offsetting that has taken place. If costs and interest have already been incurred, the seller is entitled to first offset the payment against the costs, then against the interest and finally against the principal performance.
3. A payment shall only be deemed to have been made when the seller has access to the amount. Bills of exchange shall only be accepted after special agreements and only on account of payment, with all costs incurred being charged. In the case of checks, payment shall only be deemed to have been made when the check is cashed.
4. If the buyer is in default, the seller is entitled to charge interest at a rate of 9% above the base rate from the date of default, provided that no consumer is involved in the transaction. The seller may also demand higher interest rates for other legal reasons
If, after conclusion of the contract, the seller becomes aware of circumstances
that jeopardize the seller's claim to consideration due to the buyer's inability to pay, the seller may refuse to perform its obligations. The seller is then entitled to demand payment of the entire remaining debt, even if he has accepted checks. In this case, the seller is also entitled to set a reasonable deadline within which the buyer must, at his discretion, either provide consideration in return for the performance or provide security. If the deadline expires without success, the seller may withdraw from the contract.
6. Only undisputed or legally enforceable counterclaims arising from the buyer's own rights may be offset. Retention is only possible on the basis of undisputed claims arising from the purchase contract.
If the purchase contract is rescinded after payment, a credit note will be issued for the invoice amount less any discounts that may have been granted.
Only undisputed or legally enforceable counterclaims arising from the buyer's own rights may be offset. Retention is only permitted on the basis of undisputed claims arising from the purchase contract.
The seller is entitled to obtain information about the buyer from the buyer's bank.
The buyer accepts that the seller may or will assign its claims to third parties (factoring).

VII. Warranty

All parts or services shall, at the seller's discretion
be repaired, replaced or re-performed free of charge if they
exhibit a material defect within the limitation period – regardless of the operating time – provided that the cause of the defect already existed at the time of the transfer of risk.
Claims for material defects shall become time-barred after 12 months. The limitation period shall commence upon delivery of the item. This shall not apply if the law prescribes mandatory longer limitation periods.
In the event of complaints, payments by the buyer may only be withheld to an extent
that is reasonable in relation to the
material defects that have occurred. The buyer's invocation of the
right of retention under § 320 BGB (German Civil Code) requires that
the buyer has acted in accordance with the contract. If the complaint about defects was unjustified, the seller is entitled to demand reimbursement of the expenses incurred from the buyer.
First, the seller must always be given the opportunity to remedy the defect within a reasonable period of time. If the remedy fails, the buyer may – without prejudice to any claims for damages in accordance with
the following provisions – withdraw from the contract or reduce the remuneration
.
5. Claims for defects shall not exist in the case of only insignificant deviation from the agreed quality, only insignificant impairment of usability, natural wear and tear or damage which, after the
transfer of risk, is due to incorrect or negligent handling,
excessive strain, unsuitable operating materials, defective
construction work, unsuitable building ground, or due to special
external influences that are not assumed under the contract. If improper modifications or repair work are carried out by the buyer or third parties,
no claims for defects shall exist for these or the
consequences arising therefrom.
6. Claims by the buyer for expenses necessary for the purpose of subsequent performance,
in particular transport, travel, and
material costs, are excluded if the expenses increase because the object of delivery has subsequently been moved to a location other than the buyer's branch office, unless the transfer corresponds to its intended use.
7. Statutory recourse claims of the buyer against the seller shall only exist to the extent that the buyer has not made any agreements with its customer that go beyond the
statutory claims for defects.
The above paragraph shall also apply mutatis mutandis to the scope of the buyer's recourse claim against the
seller.
8. The following compensation provisions in § 8 shall apply to claims for damages. Any further claims or claims other than those regulated in these §§ by the buyer against the seller and its vicarious agents due to a material defect are excluded.

VIII. Impossibility; contract adjustment

If delivery or performance is impossible, the buyer is entitled to claim damages. This does not apply if the seller is not responsible for the impossibility. However, the buyer's claim for damages shall be limited to 10% of the value of that part of the delivery which cannot be put into service for its intended purpose due to the impossibility. The limitation shall not apply in cases of mandatory liability for intent, gross negligence, or injury to life, limb, or health; this does not imply a change in the burden of proof to the detriment of the buyer. The buyer's right to withdraw from the contract remains unaffected.
2. If unforeseeable events within the meaning of § 3 (2) significantly change the economic significance or content of the delivery or have a significant impact on the seller's business, the contract shall be adjusted appropriately in good faith. If this is not economically reasonable, the seller shall be entitled to withdraw from the contract. If the seller wishes to exercise this right of withdrawal, it must notify the buyer immediately after becoming aware of the significance of the event, even if an extension of the delivery period had initially been agreed with the buyer

IX. Contractual obligation, contractual penalty

The buyer may not sell the purchased goods to commercial resellers and may only sell them in main stores and branches agreed with the seller. If the goods are resold at other business locations without the express consent of the seller, the seller may demand compensation and withdraw from the contract. The buyer may sell the purchased goods via their own online shop. Sale via marketplaces or third-party providers is not permitted. In this case, the buyer must pay a contractual penalty to be determined by the competent court, but at least in the amount of €2,500. 00.
The seller's goods are branded goods. Their uniform presentation in terms of style and image requires special expenditure and selected customers. If the buyer's management, ownership and shareholding structures or other circumstances (such as pricing, sales premises, sales concept) change adversely, the seller is entitled to withdraw from current contracts. In this case, the buyer shall have no claims for damages.

X. Advertising

In order to ensure a uniform presentation in terms of style and image, the buyer undertakes to obtain the seller's prior consent for any type of advertising relating to the seller's products and for any use of the seller's photos and trademark.
The use of the seller's trademark in shop windows, on facades or through other displays in or on the buyer's store, as well as in print and non-print media or on the Internet, where the seller's trademark is used, requires prior written consent.
The seller undertakes not to engage in any form of advertising of its own. Exceptions may be permitted by the seller. The buyer is aware that incorrect advertising relating to properties may lead to warranty claims. It undertakes to indemnify the seller against the consequences of such advertising and to compensate the seller for any damage resulting from the breach of this obligation.

Protective rights of prints

The buyer acknowledges any protective rights of salzhaut GmbH to the print, in particular any existing copyrights, trademark rights, and design rights.

The buyer undertakes not to use the print or parts thereof without the consent of salzhaut GmbH or to register it as an industrial property right (design, trademark, patent, or similar). salzhaut GmbH reserves the right to have the print protected as a registered design and/or trademark.

XII. General limitation of liability

The seller's liability is governed exclusively by the above agreements. Further claims and claims for damages are excluded. This exclusion of liability does not apply to damage to life, limb, or health in the event of simple negligence and gross negligence on the part of the management or executive employees, as well as in the event of culpable breach of essential contractual obligations. In the event of a merely negligent

breach of duty, liability shall be limited to the foreseeable damage typical for this type of contract.

XIII. Code of Conduct

We have submitted to the following codes of conduct:

Trusted Shops:

http://www.trustedshops.de/shopbetreiber/qualitaetskriterien.htm

XIII.I Data protection

Person responsible for data protection, or data protection officer / contact details:

Mario Rudolph, IT-SERV, Am Ortfelde 51, 30916 Isernhagen, Germany

Email: info@it-serv.de

Tel.: +49 511 8207978-0

XIV. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which can be found here: https://ec.europa.eu/consumers/odr/.

We are willing to participate in out-of-court arbitration proceedings before a consumer arbitration board. The competent body is the General Consumer Arbitration Board of the Center for Arbitration e.V., Straßburger S

XV. Place of performance/place of jurisdiction/choice of law

If the buyer is a merchant, the sole place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship is Lüneburg. However, the seller is also entitled to bring legal action at the buyer's place of business.
German substantive law applies to the contractual relationships, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
The contract remains binding in its remaining parts even if individual provisions are legally invalid. This does not apply if adherence to the contract would constitute an unreasonable hardship for one of the parties.

XVI. Severability clause

The invalidity of individual provisions of these terms and conditions does not affect the validity of the remaining provisions. The invalid provision shall be replaced, if possible, by a clause that comes as close as possible to the meaning and purpose of the invalid provision.

The above terms and conditions apply to every order. Other terms and conditions are only binding on the seller if he has accepted them in writing.